Privacy Policy

At Sevadham Plus, safeguarding your sensitive and personal information is our top priority. We adhere to stringent security practices and procedures to ensure the protection of any data collected. Regular audits are conducted to maintain the integrity of our security measures.

What constitutes Personal Information? Sensitive personal data or any personal information, including but not limited to:

  • Name (first and last), email address, mobile phone number, and contact details.
  • Financial information such as bank account, credit card, debit card, or other payment instrument details.
  • Physical, physiological, and mental health condition.
  • Medical history and records.
  • Sexual orientation.
  • Biometric information (e.g., DNA, fingerprints, voice patterns) used for authentication purposes.
  • User interests.

All such information collected falls under the purview of Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Users can access and view their personal/sensitive information on our website.

We uphold strict confidentiality standards and do not disclose personal/sensitive information to any third party without prior consent, except in the following circumstances:

  • Necessary for compliance with a legal obligation.
  • Shared with Government agencies mandated by law for identity verification purposes.
  • Required for prevention, detection, investigation, prosecution, and punishment of offenses.

Transfer of personal/sensitive information to any other entity in India is permissible only if:

  • User consent is obtained.
  • It is necessary for the performance of a contract between us and the user.

Collection and Use of Information:

We collect personal information only with user consent and for lawful purposes deemed necessary. Information is utilized solely for the purpose it was collected, and retention is limited to the required duration. Users are informed about the collection purposes, recipients, and details of agencies retaining and collecting the information.

Prior to information collection, users are provided with the option to decline or provide requested information. Consent withdrawal is also facilitated, with the understanding that non-provision of information may result in inability to provide certain goods/services.

User Privacy:

We value the privacy rights of our users and commit to not sharing any provided information with third parties. While we implement rigorous privacy protection measures, we disclaim liability for unauthorized disclosures made by third parties not under our control (e.g., courier agencies, intermediaries).

It’s important to note that privacy practices of our business partners, advertisers, sponsors, or linked sites may differ from ours. Our privacy policy is subject to periodic updates, and users are encouraged to review it regularly for any changes.

Cookies:

Seva Dham Plus utilizes cookies to track usage patterns, traffic trends, and user behavior on our website. Cookies enable us to store information locally, enhancing user experience by eliminating the need for re-entry of data. Data collected from cookies is used for content adjustments and customer service enhancements in aggregate form only.

Policy Updates:

Seva Dham Plus reserves the right to modify or update the above policy at any time, with immediate effect upon posting notice on the website. By using our services or products, you consent to the collection and use of your information as outlined in this Privacy Policy.